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CSLB #889643


Below are examples of what our customers' are saying about California Emergency Services:

"06 February 2015

Letter of Recommendation for California Emergency Services

To Whom It May Concern:

We have had the pleasure to have California Emergency Services deal with our emergency move from San Francisco to Alamo over the Christmas period and we couldn’t help but write a recommendation letter to brag about how incredible their services are.

Mrs Liz Wetter arrived at our flooded home with the warmest smile and the most comforting attitude. She and her team took over the house so carefully and with such tact that we immediately trusted that this would be a pleasant experience and not a stressful one like expected.

Her professionalism coupled with her humanness and kindness were a delight to be around. She took total control of everything and allowed us to just go to our hotel filled with trust in the quality of her services. Her team of packers and movers were all equally incredible.

The move into our new home was just as easy as the move out. The attention to details, the interest that Mrs Wetter showed and the help in rearranging our furniture, books, cabinets, etc. were simply amazing and unexpected. It was like having a friend at home. Again, her team couldn’t be more helpful, careful, discrete and kind.

Everything arrived in perfect shape. California Emergency Services immediately sent the only piece of furniture that had a small problem during the move for repair. It arrived 2 days later as new as before. They were incredibly resourceful to find somebody to take care of it. But the one thing we simply have to mention is that the first delivery to our new home was missing a control for our Sleep Number bed. To our enormous surprise and relief, one of Liz’s people found it and returned at 9pm that evening to install the bed so that we would be able to sleep comfortably the first night in our new home. Simply unimaginable service.

We wanted to take a moment to thank Mrs Wetter, her team and California Emergency Services for the utmost professionalism they have shown us all along this difficult moment. We were sad to see them leave because during their stay, they were nothing but a pleasure and a reassurance to have around.

We would recommend their services to anybody who is in need of exceptional services on every level. "

- Robert and Annatina, CA

"Dear John and the entire staff @ CES,
   A families worse 8pm Dec. 21st just 4 days before Christmas that became our reality. With everyone safe and the fire out no one could have come close to telling me what was to come.
   My sons room and everything they owned was burnt, a total loss. The fire, smoke and water damage had destroyed most of our home. We arrived back at the house the morning after the fire and were closely followed by a brigade of crews. My insurance company was our night in shining army and their troops were CES. CES crews arrived promptly and systematically took over packing out all that was salvageable. CES had orchestrated in just a few hours an unmatched evacuation. As furniture was moved out, clothes were being bagged and electronics carefully packed out. If CES had not acted as quickly as they did most of our belongings would have been lost to smoke and water damage.
  Words cannot express how much John and the staff of CES mean to us. It was truly amazing watching the CES crew (complete strangers to us)come into our home at such an emotional time and take over as if it was their own. How would I describe our experience with CES...? Professional, prompt, detail orientated, courteous, and compassionate would be but a few select words.
   The 5 star service we received from CES remained throughout the project. We were able to rebuild in 4 months and CES was there for the pack in. Every item they had packed out and stored was returned impeccably clean and had been packed as if everything I owned was a priceless crystal vase ! The crew once again performed beyond expectations.
   My family and I would like to thank John, with special mention to Nic and Chris, for all that they did. I cannot imagine what this process would of been like without your company. Thank you for making such a horrific time in our lives, especially for my sons, a little more bearable.
   Great Job CES !!"

- Suze & the boys, CA

"I can't thank you enough for cleaning up after our house caught fire last August. You were always available, returning calls promptly. Your team was professional, friendly and on time. Thank you again for everything!"

- Diane, Danville, CA

"We were referred to CES by our insurance company after we had extensive water damage to our home. CES came and assessed the damage and began the drying process. They packed the contents of our house and moved our family out while the repairs were being done. They kept us informed every step of the way and helped walk us through the whole ordeal. We were so impressed with their services. They took care of all the details for us during a very stressful time. Their employees were polite, personable and professional and were always available to answer questions or address concerns we had. While such services are something you hope you will never need, we would definitely recommend CES!"

- Alana, Alamo, CA

"I was in a state of shock after a fire in my apartment building caused severe water and smoke damage to all of my belongings. I did not know how to begin clean-up and am so grateful California Emergency Services was there to guide me through the process. I was highly impressed with their responsiveness, professionalism and high level of expertise. They were very understanding and appreciative of how devastated I was and took great care of my belongings. Thank you very much"

- Anne, San Francisco, CA


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